Policies & Patch Testing

With our clients safety and comfort at the forefront of everything we do, we have strict polices in place prior to certain treatments we carry out to ensure we follow brand set guidelines and offer the very best service we can.

PLEASE NOTE: No reaction to a patch test is still not a guarantee that a reaction will not occur during or after the treatment, this is an informed risk that you choose to take when undergoing any treatment.

For all of our treatments please note the below:

  • Patch testing for HD Brow and LVL Lash treatments must be carried out a minimum of 48 hours prior to the treatment.
  • Patch tests carried out at other establishments are not valid.
  • Treatments for 16’s and under are not permitted without Parent/Guardian consent
  • We cannot carry out treatments that require skin tests such as Tinting on anyone aged 16 or under, pregnant or breastfeeding
  • It is not mandatory to be skin tested for eyelash extensions, however we offer patch testing should you wish to.
  • Please notify us immediately should a reaction occur so we can make a full record on your client record card.
  • It is now a requirement to be patch tested before our Vita Liberata spray tan, a minimum of 48 hours prior to your appointment.

HD Brow Patch Testing Policy

  • If you have not had your skin test then your treatment can still be carried out but without the tint.
  • We cannot carry out the tinting section of this treatment on anyone aged 16 or under, pregnant or breastfeeding.
  • HD Brows Patch testing is required a minimum of 48 hours before your first treatment and a maximum of 2 weeks prior to your treatment. If an existing client you must of been tested within the last 6 months.
  • If a reaction should occur within 48 hours, this could be in the form of redness, itching, swelling or similar. Immediately remove your patch test and seek advice from a GP or pharmacist. Even if only a slight reaction occurs, we will not be able to carry out the tint part of the treatment.
  • Please be aware that if you are taking antihistamines or other medications, they can mask a reaction during the patch test but may not be strong enough to counter a full reaction after the treatment which is an increased risk. You can decline the tint stage if you are concerned.
  • We cannot patch test or carry out the tint part of the HD Brow treatment if any of the following apply:
    – A previous allergy/ sensitivity/ problem has been caused by any tint, dye or henna treatments in the past- You have sensitive, irritated or damaged skin around the treatment area.
    – You have had a “Black Henna” temporary tattoo in the past, as you will be hypersensitive to PPD due to the large amount found in “Black Henna”. (If this was many years ago and without incident there is still an increased risk) We do not advise having the tint part of this treatment, since this intense exposure may have “awakened the immune system”, making it more likely to react in the event of further exposure.
  • Please note if you are pregnant or breastfeeding you will not be able to have the tinting part of the HD Brows treatment nor the HD Brow sculpting products.

Lash Extensions Patch Testing Policy:

We use a variety of glues from our branded high quality lash suppliers and depending on what lashes you are booked in for will be what glue we use

  • We no longer patch test as mandatory for this treatment as industry wide it is agreed that a small amount on of glue on the eye area or skin (which is not recommended) will not determine if you have a reaction or not. Also reactions are more likely in clients who have been wearing lashes for an extended period of time and have built up a resistance to the main ingredient in lash glue which is cyanoacrylate.
  • If you do decide to have a patch test and if a reaction should occur within 48 hours, this could be in the form of redness, itching, swelling or similar. Immediately rinse the area where tested and seek advice from a GP or pharmacist. We will not be able to carry out this treatment
  • If you have your lashes done and then see a reaction, we recommend you visit the clinic to have your lashes immediately removed but to take medical advice on this also. Even if only a slight reaction occurs.
  • Please be aware that if you are taking antihistamines or other medications, they can mask a reaction during the patch test but may not be strong enough to counter a full reaction after the treatment which is an increased risk. If you are concerned you may decide not to have this treatment.
  • If you would like to have a patch test before your lash appointment then we would attach a couple of lashes to your natural lashes as we would in the treatment.
  • Please note we do not perform any form of lash extensions on our pregnant or breastfeeding clients.

LVL Patch Testing Policy:

LVL lashes recommend a patch test before every treatment, however after the first patch test, if you are a returning client within 6 months then you can decline another patch test but you will be asked to sign a form prior to every treatment to confirm that you are happy to have treatment without a test.

Tinting Patch Testing Policy:

  • A tint test must be carried out a minimum of 48 hours before any Lash or Brow tinting. This will then be valid for 6 months.
  • Please note we cannot perform an LVL treatment on any of our pregnant or breastfeeding clients.

Spray Tanning Patch Testing Policy:

  • If this is your first time visiting us for a tanning treatment then we now require you to have a patch test a minimum of 24 hours prior to your appointment.
  • A small dot of tan will be applied directly to your skin just behind your ear.
  • If any reaction occurs in the form of irritation, redness, itching then remove with a cold compress and consult your GP/Pharmacist if necessary.

*PLEASE NOTE : If any reaction does occur then this does mean unfortunately we will not be able to carry out the treatment. Please get in contact with us to inform us of the reaction.*

*PLEASE NOTE* : We do not offer any waivers for clients who have not had a patch test, had the treatment done elsewhere or have not had the treatment done within the patch testing period of 6 months.

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